Blog Post

How to choose the right money transfer app for your needs

Sending money back home is a necessity for many people in the African diaspora. Whether you’re supporting family members, funding a business, or sending gifts, choosing the right money transfer app can make a huge difference. The right app will save you time, money, and hassle, ensuring your funds reach their destination quickly and securely.

But with so many options available, how do you know which one to pick? Choosing the right app is about more than just finding a service with the lowest fees, it’s about finding a platform that suits your needs, is easy to use, and provides value over time. In this guide, we’ll walk you through how to choose the best money transfer app for your needs, taking into account convenience, cost, security, and other important factors.

1. Look for Low Fees and Competitive Exchange Rates

One of the most important factors when choosing a money transfer app is the cost. Many money transfer apps charge a flat fee or a percentage of the amount you’re sending, while others may offer a “free” transfer but make up for it with hidden fees or unfavorable exchange rates.

For example, if you’re sending money from the UK to Nigeria, a money transfer app might advertise low transaction fees, but then hit you with a high exchange rate that results in your recipient getting far less than expected.

When comparing money transfer apps, check both the transaction fees and the exchange rates. The best apps provide transparent pricing, allowing you to see how much your recipient will get before you confirm the transfer.

2. Consider Transfer Speed

Time is money. And when you’re sending money across borders, you want to make sure it reaches its destination as quickly as possible. Depending on the provider, transfers can take anywhere from minutes to days.

Apps like Bloome offer instant transfers, meaning your recipient can access the funds almost immediately. This is crucial when sending money for emergencies, like medical bills or tuition fees. If you’re sending money to support a small business, the faster the funds arrive, the better.

Check the transfer speed for your destination country, and consider whether your recipient will be able to receive the funds quickly. Some apps specialize in faster transfers, while others may offer slower services for a lower cost.

3. Ensure the App Is Secure and Trusted

When you’re sending money, security should be your top priority. You need to know that your personal information and financial data are protected throughout the transaction. Look for apps that offer bank-level encryption, two-factor authentication, and anti-fraud measures.

Before using any app, check its security features and read user reviews to ensure the app has a good reputation. Apps with a track record of reliable service and strong security measures are more likely to protect your data and your money.

4. Check for Easy-to-Use Features

If you’re not tech-savvy, you want an app that’s easy to use. Sending money should be a simple process, not a stressful one. Look for apps with intuitive interfaces that guide you through the process step-by-step. You should be able to add recipient details, choose the amount, and make the transfer without confusion.

Additionally, many money transfer apps offer features like:

  • Real-time transfer tracking so you can see when your money has been delivered.
  • Multi-currency support, which allows you to send money to different countries with ease.
  • Easy recipient registration, letting your loved ones receive money in multiple ways, whether it’s through mobile wallets, bank accounts, or cash pick-up.

The best money transfer apps are not only efficient, they’re user-friendly.

5. Research the App’s Customer Support

Things don’t always go smoothly when it comes to money transfers. Sometimes, there might be an issue with the payment, or you may have a question regarding fees. That’s why it’s important to choose a money transfer app that offers reliable customer support.

Look for apps that provide multiple ways to contact customer service, such as live chat, email support, and a help center. Apps with 24/7 support are ideal because issues can arise at any time, and you’ll want to be able to resolve them quickly.

6. Verify Availability in Your Country and the Destination Country

Not all money transfer apps work in every country. Before choosing an app, double-check that it supports both the country you’re sending money from and the country you’re sending money to.

For example, while some apps work perfectly in the US, they may not be available in certain African countries or vice versa. Make sure the app supports your desired route for sending money, and check if there are any country-specific restrictions, such as limits on the amount you can send or receive.

7. Look for Loyalty and Referral Programs

Who doesn’t love rewards? Many money transfer apps offer loyalty programs and referral bonuses to encourage users to recommend their services to others. If you regularly send money home, you can rack up rewards points or bonuses that help reduce costs or provide perks like faster transfers or no-fee transactions.

This is a win-win situation, allowing you to save money over time while getting the most out of your transfers. Before choosing an app, see if it offers a referral program and what benefits you can earn.

8. Consider Mobile Wallets for Extra Convenience

In today’s digital age, mobile wallets are becoming increasingly popular. Many money transfer apps are now partnered with mobile wallet services, allowing you to send money directly to your recipient’s mobile wallet. This eliminates the need for bank accounts or physical cash pick-ups, making transfers more accessible, especially in rural areas.

Services like Airtel Money, M-Pesa, and MTN Mobile Money have become staples across Africa, allowing people to send, receive, and store money right on their phones. If your recipient doesn’t have access to a bank, sending money via mobile wallet could be a game-changer.

9. Test Out the App with a Small Transfer

Still unsure which app to choose? The best way to get a feel for the app is to try it out yourself. Start with a small transfer to test the process. Check the fees, how long it takes, and if there are any issues. This will give you a clear understanding of how the app functions and if it meets your needs.

10. Choose an App with a Proven Track Record

Finally, always choose a money transfer app that has a proven track record of reliable service. Look for user reviews and testimonials, and check the app’s overall rating in the app store. If an app has a lot of negative reviews or complaints about fees, delays, or customer service, it’s probably best to look elsewhere.

Finding the Perfect Money Transfer App for You

Choosing the right money transfer app doesn’t have to be overwhelming. By considering the costs, speed, security, and customer support, you can find a platform that will meet your needs and make sending money home a breeze.

Whether you’re supporting family members, funding a business, or just sending a gift, the right app will ensure your money reaches its destination quickly, securely, and affordably.

If you’re looking for the ultimate in fast, secure, and transparent transfers, platforms like Bloome are transforming cross-border payments, making it easier than ever to send money to Africa and beyond.

Remember, when it comes to money, there’s no room for compromise. Choose wisely, and ensure your money reaches those who need it the most, without the stress and high fees.